Privacy Policy

Subme.LT ("the Company") values and protects your privacy. This Privacy Policy explains clearly how we collect and use information through www.subme.lt.

We process personal data in accordance with the EU General Data Protection Regulation (2016/679), the Lithuanian Law on Legal Protection of Personal Data, and related legislation.

Please read this Policy carefully. If you have questions, contact us at pagalba@subme.lt. By using this website you confirm that you have read and agree to this Policy.

1. Personal data we collect

• Account details: name, email, phone number, username, password.
• Contact details: address, email, phone number.
• Communication records — messages and emails you send us.
• Payment information — handled and stored by our payment providers (Paysera, Cryptomus, Cardinity); we never collect or store card details ourselves.
• Order data required to deliver services.

2. Legal basis

We process data on the basis of contract performance (when you order a service), legitimate interest (e.g. fraud prevention), your consent, and legal obligations.

3. Data collected on the site

We use cookies to improve site functionality and may use analytics tools that collect browsing behaviour data to improve our services. Collected data is stored in protected systems accessible only to authorised staff.

4. Purposes of processing

We process data to: fulfil your orders; create and manage your account; respond to enquiries; send invoices and service-related information; maintain service quality and security.

5. Special category data

We do not collect special category data (political views, religious beliefs, health data, etc.). Please do not submit such data to us.

6. Third-party links

The site may contain links to third-party websites. We are not responsible for their data practices — please review their privacy policies before use.

7. Retention periods

We retain personal data only as long as necessary for the purposes of processing or as required by law, generally for as long as you hold an active account. To delete your account and data, contact us — note this may end service delivery.

8. Your rights

You have the right to: access your data; request correction or deletion; object to processing; request data portability; decline to provide data (which may limit our ability to deliver certain services). To exercise these rights, email pagalba@subme.lt. You may also contact the State Data Protection Inspectorate.

9. Policy updates

This Policy may change to reflect legal updates. The current version is always published on this page.

10. Contact

Email: pagalba@subme.lt
Phone: +370 639 12528